Platform Engineer
Key Responsibilities
Problem Identification - Proactively identify and prioritize potential issues within the Aladdin software and infrastructure environment.
Root Cause Analysis - Conduct thorough investigations to determine the underlying causes of incidents and problems, leveraging various diagnostic tools and methodologies.
Task Management Administering - Governing the incident and problem follow-up task process, ensuring enhancements & changes are implemented to prevent reoccurrence of incidents
Collaboration - Work closely with cross-functional teams, including product owners, product managers, client and business stakeholders, to address and resolve problems in a timely manner.
Documentation - Maintain accurate records of incidents, problems, and resolutions in accordance with established processes and procedures.
Reporting - Create and publish reports using the latest technology including PowerBi and Service Now
Continuous Improvement - Drive continuous improvement initiatives to enhance the stability, performance, and resilience of the Aladdin platform.
Risk Management - Working with the Audit and Risk teams to Identify potential risks & operating events and vulnerabilities within the Aladdin software and infrastructure, implementing controls and mitigation strategies as needed.
Key Responsibilities
Problem Identification - Proactively identify and prioritize potential issues within the Aladdin software and infrastructure environment.
Root Cause Analysis - Conduct thorough investigations to determine the underlying causes of incidents and problems, leveraging various diagnostic tools and methodologies.
Task Management Administering - Governing the incident and problem follow-up task process, ensuring enhancements & changes are implemented to prevent reoccurrence of incidents
Collaboration - Work closely with cross-functional teams, including product owners, product managers, client and business stakeholders, to address and resolve problems in a timely manner.
Documentation - Maintain accurate records of incidents, problems, and resolutions in accordance with established processes and procedures.
Reporting - Create and publish reports using the latest technology including PowerBi and Service Now
Continuous Improvement - Drive continuous improvement initiatives to enhance the stability, performance, and resilience of the Aladdin platform.
Risk Management - Working with the Audit and Risk teams to Identify potential risks & operating events and vulnerabilities within the Aladdin software and infrastructure, implementing controls and mitigation strategies as needed.
