Platform Engineer
@
TixTrack
The Platform Engineer supports the cloud infrastructure of the Ticketure platform, including CI/CD pipelines and base of our software stack. This position enhances system performance and reliability, implements solutions aligned with our roadmap, and contributes to the team’s overall strategy. This position reports directly to the SVP, Engineering.
AWS
Azure
GCP
Kubernetes
Terraform
Docker
TixTrack
Our Core Values:
Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work.
Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute.
Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.
Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work.
Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations.
Essential Duties And Responsibilities
- Work across all parts of our cloud infrastructure including our CI/CD pipeline and the lower parts of our software stack as necessary.
- Continuously improve our existing solutions and our ability to monitor them, reason about them, report on them and detect and prevent miss-use.
- Scope, design, implement, deploy, and monitor solutions in support of our roadmap, making considered tradeoffs between performance, resiliency, engineering effort and cost.
- Understand and care deeply about security and data protection; working closely with our VP Security to ensure security best practices are implemented and always followed.
- Collaborate with other backend engineers and the wider team to ensure all parts of our technology stack work well together.
- Assist with onboarding and offboarding and infrastructure support tasks for our B2B clients.
- Actively monitor our systems, and at times be responsible for responding to alarms and being on-call.
- Be flexible and willing to identify and focus on those aspects of the role that would most benefit the Ticketure team in achieving its goals.
- Provide expertise and contribute to the team’s strategy and roadmap.
Essential Duties And Responsibilities
- Work across all parts of our cloud infrastructure including our CI/CD pipeline and the lower parts of our software stack as necessary.
- Continuously improve our existing solutions and our ability to monitor them, reason about them, report on them and detect and prevent miss-use.
- Scope, design, implement, deploy, and monitor solutions in support of our roadmap, making considered tradeoffs between performance, resiliency, engineering effort and cost.
- Understand and care deeply about security and data protection; working closely with our VP Security to ensure security best practices are implemented and always followed.
- Collaborate with other backend engineers and the wider team to ensure all parts of our technology stack work well together.
- Assist with onboarding and offboarding and infrastructure support tasks for our B2B clients.
- Actively monitor our systems, and at times be responsible for responding to alarms and being on-call.
- Be flexible and willing to identify and focus on those aspects of the role that would most benefit the Ticketure team in achieving its goals.
- Provide expertise and contribute to the team’s strategy and roadmap.
