As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.
To ensure Kraken is the right fit for you, please ensure you read Kraken Culture Explained to find out more about us!
About the Role & Team
We will consider candidates at all experience levels. This is a fully remote role, we will consider applicants based throughout the world.
Kraken is expanding its platform product team! This is an incredible opportunity to join a market leader in the hottest global industry. The roles will be responsible for critical aspects of the company and will play a significant role expanding Kraken’s business, while working alongside the brightest minds in the crypto industry.
From onboarding the next 100 million cryptocurrency clients to the funding of their accounts and our core infrastructure, the platform team is a cornerstone enabling the easiest and fattest entry point to the crypto world to help Kraken accelerate cryptocurrency adoption. The positions will be working with internal and external engineers and technologists, designers, business leadership, partners and customers. We are building a platform product team of highly motivated self-starters who possess sound business acumen, make data-driven decisions, and clearly communicate their vision and plans to others. We are seeking people who are professional but know how to have fun in the following areas!
Onboarding and Activation
Own the end-to-end user journey and conversion from user signup to first crypto investment or trade. working with back-end systems and processes, vendor integrations that enable a client to sign up, get verified and purchase cryptocurrencies in the shortest possible time. responsible for core functional aspects related to activation, automation and scalability.
Kraken organization is growing at a fast pace, and so does our internal platform needs. The client services Product Management team, drives the product strategy for the technology that enables everyone around Kraken organization to get the job done in the most productive and efficient way, most prominently supporting our 1,200 strong client engagement team, account management team, as well as compliance, fraud, finance and other critical business functions. Furthermore, our team plays a critical role in supporting key product releases and making sure we provide operational teams with tools to scale these products efficiently.
Backend Systems Product Managers will own key parts of the Kraken backend product. We are seeking a product manager that has both strong product experience and technical experience to own and deliver features that strengthen our infrastructure and help us scale robustly and efficiently.
Our Payments Product Mangers are responsible for the flows of fiat currencies into and out of the exchange. keeping up with current trends in payments, clearing blockers for products in development, and owning the end-to-end process of bringing payment and funding products to market. The ideal candidate has an eye for detail, an interest in user experience, is data-driven, and possesses the grit needed to bring people together to get stuff done.
Communications & Content
Responsible for creating world-class communication products and a content publishing platform. Working on the creation of product requirements, project schedules and supporting materials in partnership with design, content, technology and service teams. providing day-to-day cross-functional leadership to ensure the timely delivery of projects which meet established feature, usability, content and quality requirements.
The successful candidates should thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust. The position requires interaction with a wide variety of internal stakeholders at various levels of the organization. Candidates must possess the ability and willingness to balance consumer needs with business priorities and articulate the rationale behind decisions. There's rarely a boring day in crypto, and we're looking for people who want to be part of this exciting ecosystem!
- Drive the development of the product strategy, roadmap, and implementation phases.
- Work with customers and stakeholders to define and develop product requirements.
- Drive group alignment around product features to enable efficient roadmap execution.
- Articulate metrics, requirements, goals, and features to all relevant stakeholders.
- Stay on top of regulatory developments, industry trends and internal initiatives.
- Develop product documentation including specification, wireframes and process flows.
- Ensure proper integration and scalability of shared systems, products and tools.
- Understanding of product management principles and best practices.
- Experience and knowledge of cryptocurrency highly preferred.
- Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail.
- Well-rounded interpersonal skills, and experience interacting with diverse personalities.
- Outstanding organisational skills and the ability to balance multiple priorities.
- Exceptional communication and presentation skills.
We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!
As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Stay in the know
Kraken Culture Explained
Follow us on Twitter
Catch up on our blog
Follow us on LinkedIn
Estimated salary is $99K - $125K a year (according to Indeed's estimated salary for this role in Remote).