Posted on: 
January 9, 2023
The Hague, South Holland, Netherlands
Full Time
Salary:
$70K - $80K

Specialist – DevOps Engineer

Europol - European Union's Agency for Law Enforcement Cooperation.

The Specialist – DevOps Engineer will be in charge of a wide range of IT engineering and support activities including system administration and engineering, ensuring ICT infrastructure alignment, standardization and desired state of configuration and automation of server and application deployments with a centralized configuration management solution.

Description

ORGANISATIONAL CONTEXT

This selection procedure is intended to establish a reserve list of successful candidates. It is envisaged to start using the reserve list in Q1 2023/Q2 2023.

Europol retains the right to make use of the reserve list to select candidates for similar posts within the organisation, should business needs require so.

Organisational setting:
The post of Specialist – DevOps Engineer is located in the Platform Services Team, ICT Operations Unit, ICT Department, Capabilities Directorate.
The C1 ICT Department has the responsibility for devising, delivering and operating critical technology capabilities and solutions supporting the core mission and support processes of Europol. Over 150 internal staff members and a significant number of domain-specific consultants are responsible for the Information and Communication Technologies and Systems that ensure enhanced criminal information analysis and exchange among Europol, Member States and third parties.
The ICT Operations Unit is responsible for the operations, management, availability and security of the Europol ICT Infrastructure and Applications. This includes teams responsible for Workplace Services, Service Management, Platform Services, Deployment Services, Application Services, Infrastructure Services and ICT Security.

Purpose of the post:

The Specialist – DevOps Engineer will be in charge of a wide range of IT engineering and support activities including system administration and engineering, ensuring ICT infrastructure alignment, standardisation and desired state of configuration and automation of server and application deployments with a centralised configuration management solution.  

Reporting lines:

The incumbent reports to the Head of the Platforms Services Team and/or Head of Unit – ICT Operations.
Job environment:
This post might require participation in a shift system including weekends and nights as well as on-call duty.

FUNCTIONS AND DUTIES

The successful applicant will have to carry out the following main duties:

•    Ensure the technical standardisation and alignment of all Europol ICT infrastructure in multiple environments by identifying, designing, planning and proposing changes and procedures to assure reproducible deployments across the different environments;
•    Take the lead on automation efforts to deliver infrastructure as a service to internal customers  in line with agreed quality standards;
•    Closely work and collaborate with the Platform Services Team’s internal ICT-customers to provide reusable IT building blocks for their ICT solutions;
•    Plan, develop and deliver infrastructure ICT solutions to automate deployments and ensure the infrastructure desired state of configuration for new and existing solutions; provide the associated support;
•    Support, develop, administer, monitor and maintain the platform services, which includes servers, data centre, and storage facilities, as well as server-side middleware and application software;
•    Provide third line support, including on-call technical support for the resolution of incidents and problems related to the server infrastructure;
•    Participate in activities related to the procurement of IT equipment, hardware and software;
•    Coordinate work of consultants delivering solutions within the area of responsibility;
•    Any other duties in the area of competence as assigned by line management.

REQUIREMENTS - ELIGIBILITY AND SELECTION CRITERIA

Requirements - Eligibility criteria

a. Candidates must
•    Be a national of one of the Member States of the European Union and enjoy full rights as a citizen;
•    Have fulfilled any obligations imposed by the applicable laws on military service;
•    Produce appropriate character references as to his or her suitability for the performance of the duties;
•    Be physically fit to perform the duties pertaining to the position (prior to appointment the successful candidate will be medically examined by one of the institution’s medical officers in order that the institution may be satisfied that the candidate fulfils the requirements of Article 12(2)(d) CEOS);
•    Produce evidence of a thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union to the extent necessary for the performance of the duties.

b. Candidates must have

•    A level of education that corresponds to completed university studies attested by a diploma when the normal period of university education is three years or more;
OR
•    Professional training of an equivalent level in a relevant area and after having completed the training, at least the number of years of relevant professional experience as indicated below:
Duration of professional training         Additional professional experience required for equivalency
More than 6 months and up to 1 year      3 years
More than 1 year and up to 2 years          2 years
More than 2 years                                      1 year

•    In addition to the above at least 3 years of total professional work experience gained after the award of the diploma.

Requirements - Selection criteria

a.    Professional experience:
Essential:
•    Experience with configuration management tools and desired state configuration, such as Puppet;
•    Experience, with CI/CD tools, such as Azure DevOps server;
•    Experience, with container runtimes and container orchestration technologies and configurations, such as Kubernetes and Rancher;
•    Experience, in system administration on Microsoft and Linux operating systems;
•    Experience working with agile teams and frameworks;
•    Experience collaborating with a diverse team of engineers responsible for delivering and maintaining applications in production.

Desirable:
•    Experience with infrastructure as code tools and methodologies, such as terraform;
•  Experience with java and dotnet technologies, in particular applications configuration and maintenance;
•    Experience in contributing in designs and ensuring proper documentation of solutions;
•    Experience with server virtualization technologies, cloud environments and technologies;
•    Experience of working in an international, multi-disciplinary environment.

b.    Professional knowledge:

Essential:
•    Knowledge of containers and container orchestration technologies;
•    Knowledge of packaging solutions for applications/libraries, like helm, rpm, nugget, maven etc.;
•    Knowledge of automation of application delivery lifecycle using CI/CD pipelines and DevOps practices;
•    Knowledge in the configuration and administration of collaborative software development tools like Azure DevOps server;
•    Knowledge of deployment and maintenance of server-side OS, middleware and applications using configuration management tools;
•    Knowledge of shell or python scripting for automation of tasks;
•    General knowledge of agile methodologies;
•    General knowledge of configuration, administration and support of Microsoft Windows and Linux based operating systems, like RHEL and Win2019.

Desirable:

•    General knowledge of all main IT infrastructure components in a complex environment (server, storage, networks, backup infrastructures, related technologies and corresponding procedures).

c. General competencies:  

Essential:
    Communicating:
•    Very good communication skills in English, both orally and in writing;
•    Ability to draft clear and concise documents on complex matters for various audiences.
    Analysing & problem solving:
•    Keen eye for detail with the ability to maintain standards of accuracy under pressure of tight deadlines;
•    Excellent analytical and critical thinking skills;
•    Competent user of Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook) and the internet.
    Delivering quality and results:
•    High degree of commitment and flexibility;
•    High level of customer and service-orientation.
    Prioritising and organising:
•    Good administrative and organisational skills.
    Resilience:
•    Very good interpersonal skills, with the ability to work well, both independently and in a team;
•    Ability to remain effective under a heavy workload and demonstrate resistance to stress.
    Living diversity:
•    Ability to work effectively in an international and multi-cultural environment.

d. Fulfil the condition stipulated in Article 5 of the Decision of the Executive Director on the Duration of contracts of employment for Temporary Agents, on the start date of the possible contract of employment which may be offered.

SELECTION PROCEDURE

All applications for Temporary Agent posts must be submitted through the online recruitment system accessible via Europol’s website. For further information, please consult the Europol Recruitment Guidelines.

The Authority Authorised to Conclude Contracts of Employment (AACC) sets up a Selection Committee, composed of at least three members, consisting of one chair and at least one member from the administration and one member designated by the Staff Committee.

The selection criteria, set out in this Vacancy Notice, will be assessed by the Selection Committee throughout the different stages of the selection procedure. Before the start of the selection procedure, the Selection Committee will decide which selection criteria will be used at each stage of the selection procedure. Certain selection criteria will be assessed only for shortlisted candidates during a written and/or a competency-based interview.

The Selection Committee will assess the applications received in order to make an initial selection of those candidates meeting all eligibility criteria and matching best the selection criteria (suitability).

The minimum pass-mark for being shortlisted, i.e. invited to participate in a post-related selection procedure, consisting of a written test and a competency-based interview, is established as 60% of the total maximum score.

The Selection Committee will shortlist the 7 highest scoring candidates. All candidates having a score equal to the 7th highest scoring candidate will be invited to take part in the selection procedure. At shortlisting stage, the Selection Committee will establish the pass-mark for the selection procedure.

It is intended for the selection procedure to be conducted remotely. Should the Selection Committee consider it necessary to conduct the selection procedure on-site at Europol in the interest of the proceedings, and subject to budget availability, the candidates invited to participate in the selection procedure will be informed accordingly.

After the selection procedure has taken place, the Selection Committee will establish a list of successful candidates, i.e. those scoring above the pre-defined pass-mark, which is shared with the AACC, for establishment of a Reserve list. A Reserve list is valid for 24 months.

Candidates who participated in the interview will be informed of the outcome, i.e. whether they have been successful or not.

The Selection Committee’s work and deliberations are confidential. It is forbidden for candidates to make direct or indirect contact with the members of the Selection Committee or for anyone to do so on their behalf.  

All enquiries related to a selection procedure should be addressed to the Europol HR Operational Support Team at the following email address: C2-12@europol.europa.eu. Detailed information on the selection procedure- including enquiries, measures of redress and their applicable deadlines is  available in the Europol Recruitment Guidelines, which can be found on Europol’s website.

COMPENSATION, TERMS AND CONDITIONS

Scale: AD6
The basic monthly salary is EUR 5,805.35 (step 1) or EUR 6,049.31 (step 2).

The step in grade is determined on the basis of professional experience gained after the education required for the position and in line with applicable implementing rules.

Staff pay EU tax at source but salaries are exempt from national taxes. Compulsory deductions are made for medical insurance, pension and unemployment insurance.

Subject to the applicable conditions being met, as defined in the EUSR/CEOS and further specified in the case law of the Court of Justice of the European Union, allowances such as expatriation allowance (16% of basic gross salary) or foreign residence allowance (4% of basic gross salary), household allowance, dependent child and / or education allowance may be granted.

Staff enjoy worldwide insurance coverage by the Joint Sickness Insurance Scheme (JSIS) and are insured against sickness, the risk of occupational disease and accident (conditions and ceilings apply).

Europol offers flexible working arrangements, a comprehensive provision for annual leave as well as parental leave supporting a healthy work-life balance.

Indicative net salary sample calculation AD6/1:
a) Staff member (single) in receipt of expatriation allowance (16%): EUR 6,021.31
b) Staff member with two dependent children in their custody in receipt of expatriation allowance (16%): EUR 7,818.58.

The above information is indicative and for information purposes only. It is merely meant to give an indication of the possible net salary in light of the currently applicable amounts of the related allowances and the level of taxation. It has no legal value and no rights can be derived from it.

The information is based on figures applicable as of January 2022.

Terms and conditions

Contract of employment
The successful candidate will be recruited in the type of post  Administrator and function group AD, grade 6 pursuant to Article 2(f) CEOS and Annex I EUSR.

The initial contract will be concluded for a period of 4 years (full-time – 40 hours a week).

The contract may be renewed, in principle, for a period of 2 years. Any further renewal shall be for an indefinite duration.

If the successful candidate is already a member of temporary staff 2(f) in the relevant function group, he/she will be offered the opportunity of contract continuity, subject to establishment plan availabilities.  

Conditions of engagement
Before the employment contract is concluded by Europol, the successful candidate will have to:
•    declare any conflict of interest;
•    undergo a pre-employment medical examination to confirm that he/she is physically fit to perform the duties pertaining to the post or, alternatively, receive the confirmation from Europol that he/she fulfils the conditions laid down in the Decision of the Deputy Executive Director of the Capabilities Directorate on the pre-employment medical examination available on Europol’s website;
•    in case of candidates for restricted posts (including restricted - Annex II posts) who had indicated membership of a competent authority in one of the Member States, provide confirmation of his/her membership of a competent authority in one of the Member States within the meaning of the Article 2(a) of the Europol Regulation.

The place of employment will be The Hague, The Netherlands.

In exceptional cases, where justified in the interest of the service, the AACC may recruit a candidate who is a successful candidate in a selection procedure for temporary staff 2(f) CEOS as contract staff 3(a) CEOS, if the selection procedure is considered to be appropriate to the duties to be performed.

For further information on terms and conditions, please consult the EUSR/CEOS available on Europol’s website.

Probation period
Engagement for this post is subject to the successful completion of a probationary period of 9 months.

If the successful candidate chooses contract continuity, and has already successfuly completed the probationary period provided for in Article 14 of the CEOS, in the relevant function group, he/she will not serve the probationary period.

Europol reserves the right to terminate the contract of employment during or at the end of the probation period in accordance with Article 14 CEOS.

Security screening and certificate of good conduct
Candidates who have been recruited to a post at Europol are required to furnish a valid certificate of good conduct before the start of their employment. The certificate of good conduct must be provided to Europol prior to the signature of the employment contract. The certificate of good conduct must be issued by the relevant authorities of the country of nationality of the candidate and must not be older than three months at the time of submission to Europol. Europol reserves the right not to proceed with the signature of the contract based on the content of the certificate or if the candidate fails to provide the certificate to Europol.

The certificate of good conduct does not substitute a valid security clearance required for all Europol staff at the level indicated in the vacancy notice. Failure to obtain the requisite security clearance before the expiration of the probationary period may be cause for termination of the employment contract.

Candidates who currently hold a valid security clearance at the level indicated in the vacancy notice or above do not need to obtain a certificate of good conduct or a new security clearance and must provide a copy of the current security clearance certificate to Europol prior to the signature of the employment contract. Europol shall verify and confirm the continued validity of the security clearance. In case Europol determines that the security clearance is not valid, the candidate will be required to provide a valid certificate of good conduct prior to the signature of the employment contract. Europol may at any time terminate the employment contract if the result of the security screening is not positive and the necessary clearance level is not granted or extended.

The requested level of Security Clearance for this post is: CONFIDENTIAL UE/EU CONFIDENTIAL.

ADDITIONAL INFORMATION

Equal opportunity
Europol is an equal opportunity employer. Europol accepts applications without distinction on grounds of gender, sexual orientation, national, ethnic or social origin, religion or beliefs, family situation, age, disability, or other non-merit factors. All employment decisions are based on business needs, job requirements and qualifications, experience and skills.

Europol lives diversity and provides an inclusive work environment to all. Europol strives to recruit, develop and retain a diverse and talented workforce through application of equal opportunity and impartiality.

Privacy Notice
Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC, applies to the processing of personal data carried out in the process of selection and recruitment of staff at Europol,  following the application of this Regulation to all administrative personal data held by Europol in accordance with Article 46 of the Europol Regulation.

For additional information, please consult the applicable privacy notice inserted in the EUROPOL RECRUITMENT GUIDELINES available on Europol’s website.

Statutory obligations upon leaving the service
Pursuant to Article 16 of the EUSR, EU officials and, by analogy, temporary agents continue to be bound by the duty to behave with integrity and discretion as regards the acceptance of certain appointments or benefits after leaving the service. Those staff members intending to engage in an occupational activity within two years of leaving the service shall inform their institution, so that it may take an appropriate decision in that respect. In cases where the intended activity is related to the work carried out by the staff member during the last three years of service and could lead to a conflict with the legitimate interests of the institution, the decision to be taken may include forbidding the staff member from undertaking it or giving its approval subject to any conditions it thinks fit.

Main dates
Deadline for application:     18 January 2023, 23:59 Amsterdam Time Zone
Recruitment procedure:       February 2023

Application process and selection procedure    
Please refer to the EUROPOL RECRUITMENT GUIDELINES available on Europol’s website for further details on the application process and the selection procedure.

Contact details

For further details on the application process please call +31 (0) 70 353 1154.

Europol - European Union's Agency for Law Enforcement Cooperation.

Europol is the European Union Agency for Law Enforcement Cooperation. Our main goal is to achieve a safer Europe for the benefit of all EU citizens.

More job openings